Delivery


Dispatch Promise

We aim to process, and dispatch orders made before 16:00 GMT on the same working day. If your order is made after this on Friday, at the weekend or a Bank Holiday, it will be dispatched the next working day.


We despatch orders Monday - Friday and are closed Saturday and Sunday. If your order is placed past 4pm on a Friday afternoon we will despatch this Monday morning.


Please note: During busy periods, delivery estimates may be unreliable due to delivery delays and inconsistent working patterns.



Delivery Services

Please refer to the tables below for information relating to delivery services we have available.



United Kingdom


ServiceDurationPrice
  Royal Mail UK Standard Delivery2-4 Working Days£2.49
Orders over £75 - FREE  
  Royal Mail UK Special Delivery*Next Working Day**£4.99  
  DPD Local Next Day DeliveryNext Working Day£4.99
Orders over £125 - FREE  
  DPD Saturday Delivery*Saturday£9.99


*For delivery on Saturday, all orders must be placed before 16:00 GMT on Friday.

**Royal Mail UK Special Delivery also includes Saturday delivery.


Please Note: Some delivery services are not available for specific regions such as Highlands, Jersey Islands etc.



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International


ServiceDurationPrice
  Royal Mail International Tracked Delivery - (Europe)4-10 Working Days£9.99  
  Royal Mail International Tracked Delivery - (International)4-28 Working Days£9.99  
  DPD Europe3-5 Working Days£12*  

 

*Prices for DPD delivery services will vary depending on destination country.

**International customs can increase shipping time, and delivery may take longer than expected.

 

If you wish to amend your choice of delivery service after you have placed your order, you must contact us at enquries@designerwear.co.uk and inform us of your preferred service no later than 15:30 GMT. We will be in contact with you regarding this change and may require additional payment for variances in delivery charges.


Please note: Any delays in communication or additional payment may postpone your order for dispatch at a later time.


If you have any questions or queries regarding our delivery services, please contact us by telephone 03003032545 or email enquiries@designerwear.co.uk.


 

Tracking Your Order

If you wish to amend your choice of delivery service after you have placed your order, you must contact us at enquries@designerwear.co.uk and inform us of your preferred service no later than 15:30 GMT. We will be in contact with you regarding this change and may require additional payment for variances in delivery charges. All our orders are sent on a tracked service. Once your order has been dispatched, you will receive a tracking number via email. If you do not receive a tracking number, please contact us at enquiries@designerwear.co.uk.


Or alternatively, click here to track your parcel.



Customs & Duties

We cannot be held responsible for customs or duty charged by a destination country outside of the European Union. All shipments will be declared to customs at the correct order value. If you are unsure about customs charges, you should contact your local customs office for all of the relevant information on customs duty.



Delivery Options

Some couriers will offer services such as 'deliver to a safe place' or 'leave with a neighbour'. Please note these options are within agreement between yourself and the chosen courier, Designerwear is not responsible for any loss or damage that may occur. Be sure to check with your courier for available options once your order has been dispatched and contact us at enquiries@designerwear.co.uk if you have any queries relating to your order.